Legal
Contact Us
Last updated: 14 July 2026
Kaksha is operated by Ralosy, an independent Indian technology venture. For anything — onboarding help, bugs, billing, refunds, partnerships or press — the fastest route is email.
Email
support@ralosy.com
Replies within 1–2 business days
Support hours
Mon–Sat · 10:00–19:00 IST
Email-first support
Operating from
Punjab, India
Kaksha is a digital service — no walk-in office.
Grievance officer
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the grievance officer for user concerns is:
- Name: Grievance Officer, Ralosy
- Email: support@ralosy.com
- Response time: within 15 days of receipt of complaint
Billing & payments
For invoice copies, GST details or subscription changes, email us from the account registered on Kaksha and mention your center name. Payments are processed by Razorpay.
Kaksha is a product of Ralosy. For anything else, see the Contact page.